Noticeboard

If we are closed and you require medical advice please call 111 or in case of a life threatening emergency call 999.

PLEASE NOTE IF YOU NEED A BLOOD TEST THERE ARE NOW PHLEBOTOMY CLINICS RUNNING IN  ERITH HOSPITAL 8AM - 2PM BY APPOINTMENT ONLY PLEASE CALL 01322 356167 & WALK IN (NO APPT NEEDED)AT PLUMSTEAD HEALTH CENTRE, TEWSON ROAD 9AM - 12PM ALONG WITH QUEEN ELIZABETH HOSPITAL 8AM - 5PM AND QUEEN MARYS HOSPITAL 8AM - 4.30PM - MONDAY - FRIDAY ONLY

 

Practice Charter

    • The practice is in modern and purpose built premises with access for the disabled and wheelchair users. We also have a branch surgery.

    • The Clinicians see patients by appointment only, unless in an emergency. Please cancel the appointment if you are unable to attend. One appointment is for one person only.

    • Information about patients is kept on computers and is dealt with in strictest of confidence.

    • Under normal circumstances you will be seen by a clinician within 24 hours.

    • We will refer you to hospital where necessary.

    • Please do not expect a prescription every time you visit the surgery. Good advice is sometimes the best treatment.

    • Doctors and staff do their best to help you. Please treat them with respect and politeness.

    • If you have a genuine complaint, contact the practice manager. Also, your positive comments in appreciation of good service will encourage us to improve further.

    • Please notify us of any change of telephone number or address. We may need to contact you in case of an emergency.

    • Please request home visit by doctor only if absolutely necessary- think twice you may receive better treatment in the surgery under appropriate conditions.

    • Children under 14 must be accompanied by an adult.

    • Violent and abusive patients will be removed from the list instantly without warning or notice.

    • Please remember that a lot of basic health information can be given by your local pharmacist

    • Please request repeat prescriptions in good time. To avoid any mistakes - minimum notice of at least 48 HOURS.

    • Please remember that not all illnesses can be treated by a doctor- they are only human.



 
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